Can I apply for Sponsor Endorsed Errors & Omissions over the phone?
No. You can apply on our website or by FAXING or mailing the correct Sponsor application to NAPA.
Can I apply for NAPA Direct Errors & Omissions over the phone?
No. You must apply online for NAPA Direct online.
Does NAPA offer group medical insurance?
No. Although NAPA does not offer a group medical plan, we do offer many other health insurance options.
How long does it take for a sponsor to approve my application?
Sponsor approval of applications varies by sponsor but typically takes 3 to 5 days assuming the application is complete and properly filled out.
Does my Errors & Omissions policy cover P&C or Series 7 activities?
No.
How do I get my Errors & Omissions Certificate?
Click here to get your E&O certificate.
All NAPA E&O policies are non-cancelable and non-refundable.
How do I stop my policy from auto-renewing?
Payment authorization for subsequent renewals are automatic and shall remain in force until revoked by written notification to NAPA from you or your payment institution. Please call a NAPA Representative for cancellation/non-renewal forms and instructions.
How do I change my payment or contact information?
Use the NAPA Express Customer Service Center.
Who is eligible for a company sponsored program?
The licensed agent who is included on the roster maintained by the sponsor while there is in effect an appointment or contract.
Does coverage extend to employees, sub-agents?
Coverage is extended to the insured agent’s employee who is acting on behalf of the insured agent but NOT as an agent, sub-agent, broker or sub-broker who is licensed to sell life and accident & health insurance.
What happens if the agent passes away?
An insured agent’s estate will also be covered for acts committed while the agent was covered. The estate is eligible for the Extended Reporting period.
When does my coverage become effective?
On the first of the month following receipt of your enrollment form and payment if you are already licensed and appointed with the sponsor? If you are in the process of licensing with a sponsor please select an effective date at least 30 days from the date of completing your enrollment form.
If I am a general agent, does coverage extend to my agents?
No, each licensed agent must have his or her own policy.
Any negligent act, error or omission by the insured or any person for whose acts the insured is legally liable, arising out of the conduct of the business of the insured in rendering services for others as a licensed life, accident and health insurance agent, licensed life, accident and health insurance general agent, licensed life, accident and health insurance broker or Series 6 registered representative as respects claims first made against the insured and reported to the Corporation during the policy period. The policy will cover the sale and servicing of all life, accident and health insurance products. Mutual funds and variable product sales included in base coverage. Coverage also extends to life, accident & health insurance products placed with carriers outside of sponsor but the higher deductible will apply.
What are the Policy Limits of Liability and what does it mean?
The first amount indicates the limit of liability each claim is subject to, the second amount indicates an annual aggregate during each agent/each policy period. The limits of liability are shared with those individuals to whom coverage is also extended under the policy. The total policy liability limit of $15,000,000 is the carriers’ limit of all damages to be paid in a policy year.
What are the deductibles and how will they be applied?
The lower deductible applies towards payment of loss per claim arising from the sale of a life and health product of the agent’s sponsor. The higher deductible applies per claim arising from the sale/servicing of a life or health product or Series 6 security from all other companies.
Is my partnership, corporation or agency covered?
Yes, the corporation, partnership or agency under which the insured is doing business or is employed is covered, but only as respects such corporation’s, partnership’s or agency’s liability as it might arise out of the individual insured’s activities specified as covered in the policy.
Would I be covered for the sale of Life, Accident and Health Insurance products through insurance companies other than the sponsored company?
Yes. Accident & health insurance products placed with carriers outside of sponsor will have a higher deductible, however.
Coverage under this program is offered on a claims made basis. The policy will only cover claims first made against the insured and reported during the policy period. The agent must not have had knowledge of the claim or circumstances likely to result in a claim at the effective date of his/her coverage.
Am I covered for the sale of mutual funds and variable products?
Yes, but only for the sale and servicing of these products through a NASD-registered broker/dealer.
Does the suit have to be filed in United States?
Yes. This policy applies to an act, error or omission which takes place anywhere in the world, provided that the claim is made and suit is brought against the Insured in the United States of America, its territories or possessions and the District of Columbia, Puerto Rico or Canada.
What if there are more than one policy involved in the dispute?
If the Insured has other insurance against the loss covered by this policy, this policy shall be excess over any other valid and collectible insurance and shall then apply only in the amount by which the applicable limit of liability of this policy exceeds the sum of the applicable limit of liability of all such other insurance. This provision will not apply if the Insured has similar coverage with the same carrier or one of its affiliates. In this event only one limit of liability shall be available to the Insured, and such limit shall be the greater of the available limits irrespective of under which policy such limit is provided.
Does my policy include Prior Acts Coverage?
Insurance agent E&O policies are mostly written on a claims made basis. As long as the insured has continuous E&O in place at the time of sale, Prior Acts would most likely be afforded to the insured and would pick-up the claim. That is why it is imperative not to create gaps in your E&O coverage. The E&O insured should confirm their Prior Acts coverage with their current insurance carrier. Under a claims made policy the insurance carrier in place at "time of claim" is the carrier that would provide coverage under their prior acts provision.