About NAPA, the National Association of Professional Agents

Since 1989, the National Association of Professional Agents (NAPA) has provided direct access to a full line of insurance benefits and professional services tailored to the unique needs of insurance professionals.

The History Of NAPA

The National Association of Professional Agents (NAPA) was formed in 1989 in Chicago, Illinois by Lou Marinaccio, who remains a senior benefits consultant to the association. NAPA's original business model still holds true today: An association that brings benefits, services and knowledge to the independent insurance agent.

An independent agent himself, Lou saw the need to provide tailored products to meet the unique benefit requirements of the independent insurance agent. Moreover, he identified the opportunity to market these products through a sponsoring insurance company which distributes their products through an independent agent network. This partnership with NAPA would provide the sponsoring company an advantage over the competition in recruiting and retaining quality agents and increasing sales.

Today, through these company sponsors, NAPA offers a portfolio of insurance products and professional services including Errors & Omissions, Life, Health, and other ancillary offerings to over 100,000 independent insurance agents nationwide. Many of the most prominent companies in the industry use NAPA as their voluntary benefit provider, selecting the products appropriate for their distribution force. NAPA has the ability to customize company-sponsored E&O programs.

Historically, NAPA E&O programs have some of the lowest loss ratios in the industry. This is due in a large part to the diligence of NAPA's loss control department that monitors sponsored E&O programs and offers ongoing loss control suggestions. NAPA has attracted key marketing people like Ted Baran and Scott Reid who have long-standing business relationships in the insurance industry. Ted Baran joined NAPA in 2006 and has led the NAPA team in new business development, as well as creating new products and services for NAPA's sponsored programs. Scott Reid manages the West Coast office for NAPA and continues to provide new business opportunities for NAPA.

NAPA moved from Illinois to Sarasota, Florida in 1998 and continues to expand. In 2006, NAPA moved into their new headquarters in Lakewood Ranch, Florida to accommodate expanding customer service, direct marketing and office administration.

Why Partner With NAPA?

  •   Proven track record in helping recruit, retain and motivate independent agents
  •    A complete package of benefits and services designed for independent contractor agents
  •   "A-Rated" program underwriters
  •   Dedicated customer service call center and online chat support
  •   Comprehensive online enrollment and account management tools
  •   Turn-key administrative services
  •   We administer over 100,000 insurance policies for over 100 sponsors of all sizes
  •   Gallagher MGA is the exclusive licensed broker and administrator for the National Association of Professional Agents.
  •   Request more information about partnering with NAPA

Affinity Marketing

Program Administration Services

  •   Direct marketing services
    •   Printed materials (brochures, flyers, postcards, letters, etc.)
    •   E-mail campaigns, newsletters, social media, etc.
  •    Dedicated customer service call center and online chat support
  •   Website development and hosting
  •   Customer billing and collections
  •    E&O mandate management
  •   Carrier premium reporting
  •    Agent participation reporting
  •    Agent claims reporting
  •   Loss control and management services
  •   Gallagher MGA is the exclusive licensed broker and administrator for the National Association of Professional Agents.
  •   Request more information about NAPA program administration

Technology

NAPA has invested in state-of-the-art technology that leverages the power of the internet to provide secure, robust, user-friendly platforms across all aspects of program management and administration. With the expertise of our in-house developers and third party IT partners, we continually implement emerging technologies to enhance our operational efficiency and customer platforms.

The core of NAPA's business is assisting clients in managing risk. In response to an increasing occurrence of cyber related exposures, NAPA has expanded its liability division and implemented loss prevention safeguards and strategic protection practices.

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

Monday – Thursday: 8 am – 6 pm ET
Friday: 8 am – 5 pm ET

  Have Questions?

You can find answers to many of your questions in the NAPA Frequently Asked Questions.

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