Notice: The COVID-19 pandemic challenges all of us in our personal and professional lives. Please know that we are committed to supporting our members in these difficult times. We are fully operational in a work-from-home environment and here to help.

Telemedicine | Medical Care with NO Copays. NO Bills.

With Carefree M.D., you and your entire household can voice or video* chat with a doctor day or night—and there's no limit on how often you can call.
  • Program Highlights

    • One card works for your entire household
    • Unlimited 24/7 access to board-certified doctors
    • No paperwork or waiting—you can use it today
    • Month-to-month service with no contracts

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

Monday – Thursday: 8 am – 6 pm ET
Friday: 9 am – 5 pm ET

  Have Questions?

You can find answers to many of your questions in the NAPA Frequently Asked Questions.

   How Are We Doing?

We take your feedback seriously. Complete a customer satisfaction survey to help us better serve you.

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