Home Warranty & Service Plan

Protect your budget, time and peace of mind

The TotalProtect® Enhanced Home Warranty helps protect NAPA members from the high costs associated with home repair and replacement of their major appliances and key internal mechanical systems. It has been designed to increase homeowner peace of mind while significantly decreasing expenses when things go wrong with their systems and appliances.

TotalProtect® Enhanced covers many items that other home warranty companies don’t even think of covering. From unknown pre-existing conditions, rust and corrosion to plumbing stoppages, water heater sediment build-up and more. Members will have a true peace of mind, one-stop shopping, and expert service from a network of over 40,000 pre-screened service professionals, all while receiving NAPA member exclusive discounts. Now that’s what Complete Coverage is all about!

  • What's Covered with TotalProtect?

    Air Conditioning

    • Don’t risk it. Cover up to 2 central cooling systems plus accessible ductwork.


    • Feel warm and safe with protection for up to 2 gas or electrical furnaces or heaters.


    • Let our experts do it. Your interior wiring, light switches, and smoke detectors are covered.


    • Plumbing repairs aren't cheap. Cover internal pipes, drains, garbage disposal, and stoppages.

    Washer & Dryer

    • Laundromat? No way! Whether top or front loader, gas or electric, you're covered.

    Water Heater

    • Tank or tankless, you're covered. Even failures caused by sediment are covered.


    • Leave the tinkering to us. Tanks, bowls and toilet mechanisms within the tank are covered.


    • They just don't last like they used to. Protect your fridge, ice maker and water dispenser.


    • Keep things cooking. Safeguard your cooktop, range, wall oven and built-in microwave.

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

Monday – Thursday: 8 am – 6 pm ET
Friday: 9 am – 5 pm ET

  Have Questions?

You can find answers to many of your questions in the NAPA Frequently Asked Questions.

   How Are We Doing?

We take your feedback seriously. Complete a customer satisfaction survey to help us better serve you.

Take a quick survey!

Admin Login