NAPA Member Testimonials

Our services makes the difference... but don't just take our word for it!

NAPA Member Testimonials

"Your operations coordinator contacted me regarding an enrollment problem. She was courteous and professional, even in the face of my overheated resistance to the subject of her call. She made it clear to me that it was in my best interest to follow her advice. She helped me and I am very glad that I followed her advice."

Myron Slobin of Sioux City, IA
NAPA Member Testimonials

"I must congratulate you on the many improvements you've made to your enrollment process. I used to have to call customer service every year to get through it, but this year, well this is the best and easiest subscription service I have ever used. Kudos!"

Stewart Baskin of Henderson, NV
NAPA Member Testimonials

"Great place for information and to do business. Very happy with your service. Thank you."

Norm Nowak of Montgomery, TX
NAPA Member Testimonials

"Excellent service and website."

Mary Kliner of Bloomer, WI
NAPA Member Testimonials

"Above average in customer relation. I shall return to your company for future policy. I appreciate your time and consideration."

Tuan Nguyen of Garden Grove, CA
NAPA Member Testimonials

"When I reached the "Apply Now" click at the end of the application, a bar came up to call for help and your CSR was very helpful in getting this resolved."

James Polsley of Kirbyville, MO
NAPA Member Testimonials

"I appreciate the knowledge, patience, and helpfulness of the agent. She helped with password help, as well as getting me into the best plan for my E&O needs. She was easy to work with and I am completely satisfied. Thank you."

Jean Chatwin of Orem, UT
NAPA Member Testimonials

"The process of signing up was exceptionally easy and I am already recommending it to associates."

Maurice Boudreau of Merritt Island, FL
NAPA Member Testimonials

"Thanks so much for your service. Thanks to the CSR who listened to my problem and so kindly helped me. Many blessings to you all!"

Martha Ballesteros of Orlando, FL
NAPA Member Testimonials

"I had the pleasure of being helped today by an exceptionally friendly and helpful NAPA CSR representative. Her demeanor and knowledge made me feel listened to and my concern was quickly resolved with a speedy email follow up. I was treated as a valuable client. Thank you. Great job!"

Gerald Hughes of Albany, OR
NAPA Member Testimonials

"This was a breeze. Thank you."

Charles Allen of Moody, TX
NAPA Member Testimonials

"Always a pleasure to deal with NAPA for E&O Insurance needs. It's quick, painless, and available immediately at anytime of the day or night. Keep up the great work!"

Jose De La Torre of West Palm Beach, FL
NAPA Member Testimonials

"Person I talked with was fast, knowledgeable, courteous ... the kind of person I would want to work in my office and deal with my customers. He was a #10 in every respect."

Frederick Hatch of Medina, OH
NAPA Member Testimonials

"Overall experience was very good, ease of use regarding enrollment / renewal, and time efficient."

Peter Gilheany of Hacienda Heights, CA
NAPA Member Testimonials

"Wonderful and professional service. Thank you so much for all of the help. I do so appreciate it."

O'Lillian Smith of Decatur, GA
NAPA Member Testimonials

"My agent was wonderful. I love this company!"

Julia Arfanis of Plantation, FL
NAPA Member Testimonials

"Thank you for the quick and easy application process and competitive rates."

Richard Smith of College Station, TX
NAPA Member Testimonials

"A great job done by you folks."

Robin Walter of Spokane Valley, WA
NAPA Member Testimonials

"The agent was very helpful and took the time to ensure I understood everything and was on the correct webpage for enrollment of new agents."

Deborah Hall of Pasadena, MD
NAPA Member Testimonials

"I'm very satisfied with your service. Thanks!"

Jose Perez-Reyes of Ponce, PR
NAPA Member Testimonials

"It's nice to deal with an organization that works the way it's supposed to. Competence is so rare these days. Great job! Phone people were also helpful and friendly."

Wayne Leibowitz of Irving, TX
NAPA Member Testimonials

"The lady I spoke with was knowledgeable, pleasant and efficient."

Martin Gray of Port Charlotte, FL
NAPA Member Testimonials

"Thanks for your speedy confirmation in this underwriting."

Derrick Muggeridge of Palm Desert, CA
NAPA Member Testimonials

"The phone representative was a great help and provided service that exceeded my expectations."

Charles Black of Charlotte, NC
NAPA Member Testimonials

"It has been a very good experience dealing with your company. I am very satisfied and will recommend your services."

Sharon Cox of Hagerstown, MD
NAPA Member Testimonials

"The CSR was very helpful in expediting my request to renew my E&O coverage. He was very polite and I believe your company has a great asset. I will be talking to other agents about your company."

Richard Grona of San Antonio, TX
NAPA Member Testimonials

"Thank you for having a phone number with a REAL PERSON answering. The other two companies I looked at were only available online."

Gaylen Willett of Chelan, WA

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

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Friday: 8 am – 5 pm ET

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You can find answers to many of your questions in the NAPA Frequently Asked Questions.

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