NAPA Member Testimonials

Our services makes the difference... but don't just take our word for it!

NAPA Member Testimonials

"The email reminder to renew is my favorite part of NAPA along with the excellent price."

Ronald Theriault of Rumford, ME
NAPA Member Testimonials

"Nice job! Wasn't expecting the level of courtesy I received. Thanks."

Tommy Hamm of Vonore, TN
NAPA Member Testimonials

"Great customer service & outstanding prices!"

Mark Yacoub of Carlsbad, CA
NAPA Member Testimonials

"Easy to navigate and use."

Edwin Trawick of Savannah, GA
NAPA Member Testimonials

"The customer representative is extremely thorough and highly skilled. I have had uniquely different issues that she expeditiously resolved. GREAT choice for an employee---If I lived in Florida I would hire her away from you. Thank you for giving such excellent service. She makes NAPA look good!"

Julia Blue of Plano, TX
NAPA Member Testimonials

"NAPA's website and application for coverage is the utmost easiest I have ever used. Thank you for this wonderful service."

Cynthia Gerber of Phoenix, AZ
NAPA Member Testimonials

"I've been recommending NAPA to friends and relatives. Keep up the good services."

Isabel Christian of Bronx, NY
NAPA Member Testimonials

"Very satisfied!"

Serafin Medina of Harlingen, TX
NAPA Member Testimonials

"It was timely good when applying back to my email. I really appreciate it. Thank you."

Mee Vang of St. Paul, MN
NAPA Member Testimonials

"Thanks. Proud to be a member."

Richard Rocha of Garland, TX
NAPA Member Testimonials

"I was very satisfied with the help I received from the agent and I like to say thanks for your help."

Essie Prise of Blakely, GA
NAPA Member Testimonials

"The person on the phone was so patient and helpful, just the best in every area. Thanks."

Clarissa Owens of Pasadena, CA
NAPA Member Testimonials

"Very easy to use your web-site."

Lydia Flores of South Gate, CA
NAPA Member Testimonials

"Great place for information and to do business. Very happy with your service. Thank you."

Norm Nowak of Montgomery, TX
NAPA Member Testimonials

"Thank you so much for your help in my renewal process. Your knowledge, patience and kindness were most appreciated. You made the process so easy and enjoyable. It would be nice if all companies had employees like you."

Hayden Parmelly of Mabank, TX
NAPA Member Testimonials

"One of your CSRs was a great help to me! If the country was operated as efficiently as NAPA operates, we could resolve many of our nation's issues. He pulled up my account instantly and made excellent recommendations for new coverage. He sent info via email and your site is extremely "USER FRIENDLY!" I needed something to go well today and value the simplicity of accessing immediate coverage through NAPA. Great job and keep up the great work! You made my day! THANKS VERY MUCH!"

Susan Curan of Millersville, MD
NAPA Member Testimonials

"Website made it easy to enroll and renew my E&O insurance policy."

Clarence Skog of Iowa City, IA
NAPA Member Testimonials

"I have never been treated so professionally, so kind, and so considerate by anyone ever. She was very, very, very patient with me (as I am not very computer savvy) and guided me from the very front of me trying to get my E&O license to the very end. Thank you very much."

Jules Manson of Hot Springs Village, AR
NAPA Member Testimonials

"You answered all my questions and sent me the necessary forms immediately. Completely understood my situation and was more than willing to help me out. Will definitely work with NAPA in the future. Thank you!"

Michigan Yang of Norwalk, CT
NAPA Member Testimonials

"Your representative was very professional and courteous. This made me very comfortable with my buying decision. The follow up phone call was unexpected, too. My previous insurance agency did not preform in this manner. Everyone did an OUTSTANDING JOB!!!!!"

Eugene Brown of Bethlehem, PA
NAPA Member Testimonials

"My request was handled promptly and in a professional manner."

Denis Halloran of Summerville, SC
NAPA Member Testimonials

"The rep who helped me was very courteous & knowledgeable & had my request for help resolved in minutes. Great service!"

Dick Griffis of Axson, GA
NAPA Member Testimonials

"Agent was very helpful and polite. She went about my expectation as she stayed on the line while I completed the application. I was very happy."

Steve Lee of La Place, LA
NAPA Member Testimonials

"Very easy and complete. Thank you!"

Ronda Stika of Glendale, AZ
NAPA Member Testimonials

"The site was very user-friendly."

Ernestine Mitchell of District Heights, MD
NAPA Member Testimonials

"I am very satisfied with the service I just received and the ability to process the transaction with making a phone call."

Robin Jones of Riverdale, GA
NAPA Member Testimonials

"Thank you very much to the representative for being super nice, polite, professional, and helping me all the time with grace."

Andra Toma of New York, NY

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

Monday – Thursday: 8 am – 6 pm ET
Friday: 8 am – 5 pm ET

  Have Questions?

You can find answers to many of your questions in the NAPA Frequently Asked Questions.

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