NAPA Member Testimonials

Our services makes the difference... but don't just take our word for it!

NAPA Member Testimonials

"The CSR was excellent...very professional, helpful, knowledgeable and a joy to talk to."

Andrew Christiano of Jupiter, FL
NAPA Member Testimonials

"Excellent site, professional in appearance and functionality."

Ahmed Mohamed of Lighthouse Point, FL
NAPA Member Testimonials

"Thank you very much for your timely reminder. Please continue to do so. I have already recommended NAPA to our new licensed agents to have their coverage with you. Have a nice day."

Francisco Alagbate of Fremont, CA
NAPA Member Testimonials

"Yours should be the model for all customer service. It was excellent and the varied services NAPA offers is one of the best services I have encountered. Thank you for your assistance and services."

Yolanda Zepeda of Berne, TX
NAPA Member Testimonials

"Easily completed and very user friendly."

Richard Inman of Georgetown, TX
NAPA Member Testimonials

"The enrollment process was easy to use and very informative. Thank you for providing an excellent website for purchasing insurance."

Dominick Fimiano of Long Beach, MS
NAPA Member Testimonials

"The customer representative is extremely thorough and highly skilled. I have had uniquely different issues that she expeditiously resolved. GREAT choice for an employee---If I lived in Florida I would hire her away from you. Thank you for giving such excellent service. She makes NAPA look good!"

Julia Blue of Plano, TX
NAPA Member Testimonials

"My agent was very professional and very helpful."

Dennis Simenson of Hernando, FL
NAPA Member Testimonials

"I am satified with the quality of service on the website."

Brenda Findley-Sutton of Loma Linda, CA
NAPA Member Testimonials

"The CSR was prompt in coming online and immediately started to fulfill my request. She waited until I received the form from my email to verify that the necessary changes were correct and that I did not need any other services from her or NAPA. Thank you for employing competent people to handle these online requests for service."

Sam McArthur of Honolulu, HI
NAPA Member Testimonials

"Website very easy to use. Certificate available immediately a great feature."

Jeff Brown of Sarasota, FL
NAPA Member Testimonials

"Great place for information and to do business. Very happy with your service. Thank you."

Norm Nowak of Montgomery, TX
NAPA Member Testimonials

"I have been in the insurance industry for over thirty years and I would have to say that your knowledge of not only the coverage but of my situation in particular impressed me. You were very kind, patient, and helpful. NAPA is by far one of the best companies to do business with and i will stay with them because they are well thought of by agents and companies in the insurance field. I would highly recommend NAPA. Thank you for all your help. "

Herbert Grant of Inman, SC
NAPA Member Testimonials

"Thanks. Keep up the good work."

George Paul of Grove Hill, AL
NAPA Member Testimonials

"The girl who answered my questions was very good and handled my problem in a short time. She was excellent."

Lynne Wasilewski of Lehigton, PA
NAPA Member Testimonials

"Everything I asked for was completed very quickly."

Lester Green of Macon, GA
NAPA Member Testimonials

"I could not ask for any better service than what you provide. My website experience as well as phone have been excellent. I look forward to a long lasting relationship. Will readily refer other agents for your services. Thanks A Million! "

Erma Williams of Memphis, TN
NAPA Member Testimonials

"I recommend NAPA to all agent constituents!"

David Snead of Pearland, TX
NAPA Member Testimonials

"Site was easy to follow."

David Puckett of Maumelle, AR
NAPA Member Testimonials

"The customer service representative who answered my call was absolutely awesome. I really enjoyed speaking with her. She was so personable and helpful."

Darrell Nicholson of Greensboro, NC
NAPA Member Testimonials

"The customer service representative was very friendly and addressed all of my concerns. I was considering another company for my E & O but this representative sealed the deal with NAPA."

Brian Mitchell of Ann Arbor, MI
NAPA Member Testimonials

"Surprisingly easy and fast!"

Dale Franz of Oceanside, CA
NAPA Member Testimonials

"Fantastic experience! Thank you for the ease and convenience of applying for E&O coverage. I will be using you next year as well."

Robin Battle of Mesquite, TX
NAPA Member Testimonials

"I was very pleased with the website and the pricing was great!"

Angie Hernandez of Alvin, TX
NAPA Member Testimonials

"You were very patient and respectful, definitely knowledgeable about the product I was looking. You made it very easy for me to do business with your company and I would definitely recommend NAPA to others. Thanks again for making the process simple. Your kindness is appreciated."

Nita Moss of Florence, AL
NAPA Member Testimonials

"Very easy and great pricing."

Renee DeVito of Glendora, CA
NAPA Member Testimonials

"Your site was easy to navigate!"

Marie Wusstig of Barrigada, Guam

  Customer Care Center

We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.

   (800) 593-7657

Monday – Thursday: 8 am – 6 pm ET
Friday: 8 am – 5 pm ET

  Have Questions?

You can find answers to many of your questions in the NAPA Frequently Asked Questions.

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