NAPA Member Testimonials
Our services makes the difference... but don't just take our word for it!
Tammy Hollingsworth
"I trust this company to handle my E&O insurance needs as well provide access to other services "
Trevor Farmer
"They are great, much better service than others I have used. Much better price as well! I will never use another service!"
Brandon Cate
"Very helpful with my E&O insurance, a lot of other great benefits too."
Joel Diaz
"I have been dealing with NAPA for 2 years. I nothing but good things to say about them.. "
Diane Duffy
"As a newly licensed health agent i found it so easy to get coverage through NAPA. They made the process easy to understand and the pricing available was extremely reasonable. Would highly recommend NAPA "
Lori Cooper
"Pleased with the website! No problems! "
Sara Lang
"I have had NAPA since shortly after becoming an agent last year. It was an extremely simple process initially and at annual renewal. I recommend NAPA to everyone I know."
Lore Dowell
"I have been a loyal member of NAPA for 13 years. If I ever need a question answered, customer service is knowledgeable, courteous and prompt. "
Joseph Gonzales
"Excellent and great service since I have been with them for over 2 years. Always responsive and service friendly. "
James Keck
"NAPA has made the E&O process almost enjoyable if that is possible. The staff is accommodating and and very friendly. Keep up the good work, guys!"
Sue Hinkle
"Place to go for e&o insurance. No problems very easy to use website"
Elijah Alcorn
"NAPA is the way to go. They could not have been more easy to use and I got my cert. of insurance within minutes!"
Wen Labrum
"Renewal is fast and fair price. It is nice to know they are always available to solve problems. "
Peter Orona
"Simple and easy!"
Joseph Sawyer Jr
"Great plans"
Ryan Ingram
"Great company. I couldn't be happier with their customer service. Had to make some changes on my licensing and they handled it very promptly and made it very easy on my end. No hoops to jump through or crazy documents to provide."
Robert Rigsbee
"Easiest process even with past personal problems. Great representative of the business."
Arnette Travis
"I have used NAPA since 2008, when I became an independent agent. What I LOVE about this company is the ease of their website. I am able to do what I need to do without searching forever (mostly because they send me a notification email with an effective link); make transactions easily and quickly; and NAPA's response/acknowledgement is quick as well. The improvements made to the site are really that - improvements. NAPA represents what an online financial services company should be and do to succeed. "
Staci Whillock
"Very pleased with Napa! "
Jordan Walton
"NAPA was the best choice for someone like myself just starting in this industry. They provide a clean and easy service that allowed me to get my E&O at a competitive rate without any hassle. I would recommend NAPA to any agent out there. "
Margie & Casey Baker
"Their customer service is stupendous, and very helpful. I would recommend them to any business. Whenever I need their support they readily provide the assistance in whatever capacity is necessary to conduct business effectively and efficiently without the worry of unprotected services to clients or myself."
Shawn Jones
"I have worked with NAPA since 2008. Great company and great service."
Sam Sudbury
"I have been able to maintain my E&O coverage very easily and for a low cost for 3 years now, and I am very happy with their service."
Adrian Navarro
"I have been with NAPA and no problems at all. It's so easy to download your Certificate. Very competitive premium, and lots of freebies like discount card, etc."
Bethany Anderson
"NAPA has always been extremely responsive any time I've needed help and I've used several of their discounts. "
Wayne Sato
"I have been with NAPA for several years and find it the simplest method of signing-up. Your product price is excellent."
Gary Bowman
"Great experience, quick and super easy. Lower premiums than the competition too so they're a no brainer!"
Liberty Tax Escondido
"Very good E&O company. Professional staff."
Dean Searles
"Excellent service and simple process to get my E&O insurance. "
Manny Reyes
"Very professional and easy to do."
Jeff Abramson
"I've been getting my E & O from NAPA for years. Simple, easy and price competitive. "
Chris
"Fantastic company to deal with. Everyone involved is professional, helpful and on top of every issue. Every time I call, I know that the event I am calling about will be handled immediately and done right. Christopher Mouledous"
Charles Richardson
"A great organization and services provider to the insurance agent community across all areas of the country."
Kaa Blue
"Competitive pricing and very easy to do business with"
Jose Alvarez
"So far I am very pleased with the services that I am getting from NAPA. I just renewed my E&O with them again."
Robert Cashdollar
"working better and harder than any insurance before"
Kim Wiilai,s
"Very easy and fast to apply and affordable"
Mitzi Davis
"NAPA is the place to go for E & O Insurance. Very easy to work with and affordable."
Ann Byars
"NAPA is a great way to meet all of your required producers needs. I enjoy working with their staff each time I call them."
Tameka Hulbert
"Affordable coverage ,Thanks Napa"
Jake Smith
"Best company for E&O Insurance. The website is easy to use and I love the fast, simple online applications and friendly customer service."
MARVIN EDWARDS
"great service"
Debbie Kuiawa
"I have been using NAPA 2008 and never had a problem, very user friendly."
Dan Daniel
"I have been with Aflac and NAPA for 15 years and have "0" (zero), nada complaints. Whenever I had to call Customer Service, they have been nothing but courteous & professional. As an Aflac DSC, I highly recommend participation to all my agents on my Team for that "just in case situation". "
Ken Mattingly
"Process handled efficiently and quickly online with NAPA DIRECT. BE CAUTIOUS HERE...The standard renewal I had done for a few years through a FMO was showing DEDUCTIBLES/RETENTIONS for policies handled through them, and VERY HIGH deductibles for policies not handled through them.. NAPA direct shows 0.00 deductibles for the lines of coverage I selected, irrespective of the carriers... READ EVERYTHING."
Janix Barbosa-Llanos
"I been with NAPA for more than three years. I like the customer service, easy to use web page. I feel good about the organization because it is always looking out for agents. Thank you NAPA."
Bethany Clarke
"I trust NAPA with my E&O needs."
Katrina Edwards
"I was pleasantly surprised with the smooth process of acquiring my E & O insurance and the array of benefits linked through NAPA. The connection with NAPA makes my Agent life much easier to manage. "
Mikkle Morales
"It was very easy to get my E&O policy. I got all the paperwork right away. I would recommend Napa to any professional looking to get their E&O. "
Jeremiah Elix
"Was a great experience for me. They provided some of the best customer service. Thanks NAPA."
Raymond Keller
"I am an 3 year Aflac agent. NAPA has made the process of having E & O quick and affordable I would recommend it. It is a small down payment and then $17 per month for me. EASY."
Customer Care Center
We're here to help! Contact the NAPA Customer Care Center via online chat or phone for first-class assistance.
(800) 593-7657
Monday – Thursday: 8 am – 6 pm ET
Friday: 8 am – 5 pm ET
Have Questions?
You can find answers to many of your questions in the NAPA Frequently Asked Questions.
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